Q1. Our merchandise is the spot or futures? How much time to deal with?

All our goods are imported from overseas futures, we estimate that will send the goods according to the arrangement in the order of between 2-3 weeks of working days. (More than the transit time is only for reference).

Q2. How our quality apparel & merchandise?

The quality of our products is through our strict personally, we only work with reputable manufacturers to ensure good quality goods.

Q1. Orders statement date?

We are unified statement Saturday 7:00 every week night. (Subject to payment is successful)

Q2. How long to keep order?

All orders retention time of all three days, three days working inside the remittance of orders we will not delete.

Q3. Where an order?

Customers can log in to your membership account to view the status of your order or check your email to confirm your order product / information is correct.

Q1. How to inform us after I have made the payment?

After the completion of remittance customers can " click " at the bottom of the website " payment notice ". (Figure 1)



Q2. Remittances to determine how long?

After the customer self-service website orders, we will confirm your order within 24 hours inside.

Q3. How to balance a refund?

Customers, if excess money balances, we will put the balance on the parcel mailed to wait for days together and sent clothes.

Q1. Weekends and holidays there is no delivery?

Courier companies usually only on weekdays (Monday to Friday) have delivery service only, weekends and holidays are not shipping services.

Q2. There is no COD service?

We do not open COD (arrival payment) services.


Q3. How to contact the shipping company?

Customers can call 1300-300-300 (POSLAJU) Customers line, to check package status, or is to www.posonline.com.my to view the location of your package

Q4. How do I know parcels Tracking?

After we sent the parcel, would Tracking Number sent by email to the customer's mailbox (email), customers may pay attention to your email to get wrapped Tracking Number.

Q5. How long after posting receive the package?

After the parcels are sent, usually receive in 2-3 days time inside. (Delivery speed is adjusted according to the volume of express delivery company)

Q6. No rush orders?

Because it is pre-orders, so we are not in any rush orders contact.

Q7. What should I do if I have not receive the parcel?

Customers can contact the courier company and to understand the reasons for the delay, we do not represent the courier company, we want to delay your understanding parcel is not in our control range.